To be eligible for comfort trade, you must have access to the transfer market on the web app or companion app.
You must provide the following account information for comfort trade:
- Security answer
- Backup codes (OR security code if you are online)
If you are unsure about your details, test your sign-in details via the official EA sports web app.
To find out your backup codes. Please sign on to origin here.
Go into the edit on EA.com and go into the security tab.
There will be a list that displays your backup codes in the security tab.